top of page
  • How many cards can I store with a wundervault membership?
    Members can send up to 5 cards in a single shipment per month. The individualized membership space can hold 30 cards at a time in top loading holders.
  • Where is your vault located?
    Our vault is San Diego, California. The exact location is not disclosed for security reasons.
  • Is your safe flood and fire proof?
    We use top of the line safes from sentrySafe. They are Fireproof and UL Classified to endure 1 hour at 1700°F and keep interior temperatures safe for irreplaceable documents, verified to withstand a 15 foot fall during a fire and remain closed, and waterproof safe is ETL Verified for 24 hours of protection in water up to 8 inches deep.
  • What is the process of getting my items back?
    If you wish to retrieve all or part of your collection, just contact Member Support and we will send your items back to the address on file within 3-5 business days of receiving the request.
  • How much does vault storage cost?
    Please refer to our Plans & Pricing page for our latest monthly membership fee schedule; if you are not sure about the appropriate storage options based on the size, fragility, or value of your collection, reach out to our Member Support team for guidance
bottom of page